Thank you for your continuous support! We are doing our very best to push out your orders as soon as possible, we appreciate your kind patience with us!
NOTICE:
Due to imposed tariffs, we are experiencing delays of approximately 1–2 months in container docking and customs clearance at both transit and destination ports. These regulatory changes have resulted in higher shipping costs as well as additional administrative and compliance requirements, which have impacted overall processing timelines.
We sincerely appreciate your patience as we work through these updated customs procedures.
If your orders consist of customized displays, please contact us for order status.
Customer Care portal:
We are to announce the launch of our new Customer Portal, designed to give you more control and visibility over your orders.
Moving forward, you will be able to log in to a secure, personalized dashboard to:
- Track Order Status: Get and request updates on your current orders.
- Manage Invoices: View, download, and organize your billing history.
- Monitor Payments: Check payment statuses and history at a glance.
To ensure a smooth experience, we are rolling out the portal gradually.
You will soon receive an email containing a unique invitation link to set up your customized portal.
Shipment Schedule
Note: Shipping quarters are estimated and subjected to change, due to unforeseen circumstances.
|
Moducase |
|
|
Order Period |
Estimated Departure from Singapore |
|
November, December 2023 and January 2024 |
Dispatching in progress from California warehouse |
|
February/March 2024 |
Dispatching in progress from California warehouse |
|
April/May/June 2024 |
Dispatching in progress from California warehouse |
|
July, August 2024 |
Dispatching in progress from California warehouse |
|
September, October 2024 |
ETA LA port Q3 2026 |
|
November, December 2024 |
ETA LA port Q3 2026 |
|
January,February, March, April 2025 |
ETA LA port Q4 2026 (TBC) |
|
May, June, July 2025 |
ETA LA port Q4 2026 (TBC) |
|
August, September, October 2025 |
ETA LA port Q4 2026 (TBC) |
|
Mono |
|
| Jan 2025 - June 2025 |
ETA Q2 2026 |
Updated: 11th May 2026
Shipping Information Notice:
For all US and Canada (Excludes Hawaii and Alaska) Customers:
Shipment Method: Sea Freight
Current sailing time: 12~16 weeks
US
Asia
SG
EU
AU